At Today Load, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at https://www.todayload.com.
The terms “you” and “your” refer to the user of This Platform. The term “Services” refers to any services offered by Today Load whether on the This Platform or otherwise. Please read this Policy before using This Platform or submitting any personal information to This platform. This Policy is a part of and incorporated within, and is to be read along with, the Terms and Conditions.
Information you share with us
We collect the information you provide directly to us when creating or updating your account, contacting customer support, or communicating with us in any other way. This may include your name, email address, phone number, postal address, and any additional details you choose to share. Information you provide also helps us improve and support our platform effectively.
Information gathered when you use our services
When you use our Services, we collect information about you in the following general categories:
- Location Information: When you use our services, we collect location data related to your delivery transactions. If you grant permission through your mobile operating system, our app may also access your device’s precise location while running in the foreground or background. This helps us improve accuracy and efficiency in coordinating services.
- Transaction Information: We collect details of transactions you engage in with other users on this app, including the type of service requested, date, time, location, distance, and other relevant transaction information.
- Usage and Preference Information: We collect data about how you interact with our services, including your preferences, chosen settings, and interactions with other users. In some cases, this is done through cookies and similar technologies that generate and maintain unique identifiers.
- Device Information: We may collect details about your mobile device, such as the operating system and version, software and file names, preferred language, and other relevant technical information.
- Log Information: When you use our services, we may collect server logs containing details such as your device’s IP address, access dates and times, app features or pages viewed, app crashes, system activity, browser type, and related information.
Use of information
We primarily use the information including but not limited to following purposes:
- To facilitate your use of our services.
- To process or manage payments for our services.
- To contact you with promotional offers or communications relevant to your interests.
- To communicate with you regarding your services.
- To perform internal operations necessary for providing services, troubleshooting issues, conducting data analysis, testing, research, and monitoring usage trends.
- To personalize content and features you see on our site or platform.
- To respond to your questions and assist with any service-related problems.
- To enhance information we have about you to better understand your interests.
- To assist with customer support, including: (a) Directing questions to the appropriate support personnel, (b) Investigating and addressing concerns, (c) Monitoring and improving support responses.
- For product development, improving safety and security, and creating new features or products.
Sharing of Information
We do not share or transfer your personally identifiable information to external parties, except for trusted third-party partners who help operate our app or conduct business, and who are obligated to keep your information confidential.
We may also disclose your information to the extent necessary:
- To comply with applicable laws and respond to legal requests or processes.
- To protect the rights and property of our company, users, and others, including enforcing our terms of service.
- In emergencies, to safeguard the personal safety and assets of the company, users, or any individuals.
Contact us
If there are any questions/queries regarding this privacy policy or Terms and Conditions mentioned herein above you may contact us at:
Phone: +919316119966
Email: info@todayload.com